Find the answer to your chomping questions
FAQ
Shipping: When Will I Get My Custom Bar?
**Build-a-bar & Create-a-cup lead times are currently 6-9 business days.** All Chomp! bars are custom made in our own chocolate factory. It will take 1 business day to process your order and up to 4 business days to make your bar. We ship all orders USPS priority 2-3 day. More on shipping HERE
Gift Cards: I Would Like To Gift The Chomp! Experience To Someone
Giving a build-your-own chocolate bar experience is a great gift for friends, family, co-workers, etc. You can purchase and either print or send digital gift cards HERE
It's Hot, Will My Chocolate Melt?
Chomp! has a no melt guarantee! We have a refined process for shipping that includes multiple layers and ice. If for some reason your bars do melt we will replacement them for free.
How Big Are The Custom Bars?
Our jumbo sized bars are over six times larger (by weight) than the leading chocolate bar. (10oz)
I have an allergy, what's in your chocolate?
All Chomp! Chocolate Bars And Mix-Ins are made with Dairy-Free ingredients (vegan). Our chocolate factory and mix-ins do contain allergens. For a full updated list of allergens and ingredients CLICK HERE
How Will I Or The Recipient Remember/Know What's Inside The Bar?
On the back of each custom wrapper is an ingredient list with your mix-in choices. This makes it easy to know what delicious inclusions you're about to chomp on.
How Long Are The Chocolate Bars Good For?
Thanks to chocolate being a natural preservative, your bars should be good for 3 months.
Where Is The Factory? Do You Have A Physical Location?
Our chocolate factory is in Salem, Oregon. Currently, our build a bar
experience is only online. We have plans to open physical locations in
the future.
Do You Source Ethical Chocolate?
Yes, in fact that's one of the main reasons our parent company (Chomp!) built a chocolate factory. All of our cocoa is sourced either fair trade or direct-trade. You can learn more about our sourcing HERE